Warranty vs Guarantee: know the legal difference A guarantee is an assurance that a product will meet a stated standard; if it fails, […]
Warranty vs Guarantee: know the legal difference
A guarantee is an assurance that a product will meet a stated standard; if it fails, the maker must repair or replace it. It is free and runs alongside your statutory rights under the Consumer Rights Act 2015.
A warranty is a separate contractual promise that can last longer, set stricter performance benchmarks and spell out extra remedies (replacement, refund or compensation). In UK law it is enforceable even when the item changes hands.
LandVac now offers a 25‑year warranty. That is the longest and most comprehensive cover on any vacuum‑insulated glazing (VIG) sold in Britain and any glass unit ever sold!
Product (UK market) | Years covered | Availability |
---|---|---|
LandVac VIG | 25‑year warranty | Stocked through approved UK installers |
Fineo | 20‑year warranty | Nationwide distribution |
LuxWall Enthermal | 20‑year warranty | Pilot schemes, import only |
HaanGlas VIG | 15‑year warranty | Direct import |
Panasonic Glavenir | 10‑year warranty | Specialist import to UK |
Pilkington Spacia | 10‑year warranty | Discontinued in UK; still produced by NSG for Asian market |
Key point: LandVac is the only VIG brand in Britain backed by a 25‑year warranty.
Independent and in‑house trials confirm LandVac’s longevity:
In short, the glass keeps its vacuum seal and its insulation for at least 25 years, with no measurable drop in performance or clarity.
Yes. Vacuum glazing is thinner, delivers U‑values down to 0.34 W/m²K (centre‑pane) and therefore performs more than five times better than the 1.9 W/m²K typical of slimline units. It also carries a warranty that outlasts slimline double‑glazing by a decade or more.
Both vacuum glazing and vacuum insulated glazing have both been deemed “generally acceptable” in Historic England’s latest carbon efficiency guidance, however they are not of equal quality.
Slimline (also called narrow‑cavity) IGUs were a clever stop‑gap before something better was developed. Today the compromises are hard to ignore:
Overall these units are thicker, less efficient and often unsupported when issues arise.
LandVac’s 25‑year warranty sets a new benchmark for slim glazing. Contact our team today to specify vacuum glazing that stays crystal‑clear and energy‑smart long after other units have failed.